Our company outsources its HR to a company called TriNet. They somehow got my birthday wrong in their system, and the only way to fix it is for me to log in to their website. They customer care people can’t do it over the phone. And, even after I update it, it’s going to take a week for it to propagate to the actual insurance companies. Meanwhile, I can’t make any appointments or check benefits or log in to their websites until my birthday is fixed, even though they charged me the full half month rate for a period where I started working in the last 2 days.

Also: they assigned me a doctor with no weekend hours. And I can’t tell if that’s typical or not because I can’t find other doctors in my area without my birthday.